Privacy & Terms

We Take Your Privacy Seriously

Privacy Policy

 

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or submit a form to www.besttransportation.com (the “Site”). It will notify you of the following:

  • What personally identifiable information is collected from you through the web site, how it is used and with whom it may be shared.

  • What choices are available to you regarding the use of your data.

  • The security procedures in place to protect the misuse of your information.

  • How you can correct any inaccuracies in the information.

 

Information Collection, Use, and Sharing

We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to create a reservation.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

 

Your Access To and Control Over Information

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:

  • See what data we have about you, if any.

  • Change/correct any data we have about you.

  • Have us delete any data we have about you.

  • Express any concern you have about our use of your data.

Security

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

We collect Device Information using the following technologies:

– “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.

– “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

– “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

Additionally, when you order services through the Site, we collect certain information from you, including your name, billing address, pickup address, payment method (we do not ask for credit card numbers on our website), email address, and phone number.  We refer to this information as “Order Information.”

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information), arranging for pickup, and providing you with order confirmations).  Additionally, we use this Order Information to communicate with you and to screen our orders for potential risk or fraud;

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties to help us use your Personal Information, as described above.  For example, we use Google Analytics to help us understand how our customers use the Site–you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/.  You can also opt-out of Google Analytics here:  https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

ADVERTISING

We do not use your Personal Information to provide you with third party advertisements or marketing communications. Occasionally there might be marketing information you receive directly from our company.

DO NOT TRACK

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

DATA RETENTION

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

CHANGES

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at reservations@besttransportation.com or by mail using the details provided below:

4628 Crossroads Industrial Drive, St. Louis, MO, 63044, United States

Updates

Our Privacy Policy may change from time to time and all updates will be posted on this page. If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at 314.989.1500 or via the email address above.

Terms Of Use

 

Thank you for visiting the BEST TRANSPORTATION web site titled www.besttransportation.com (the Site). In return for gaining access to the Site and using it, you agree to be bound by the following Terms of Use without limitation or qualification; therefore, please review this Policy before proceeding. If you do not agree with this Terms of Use Policy, do not access and use the Site. BEST TRANSPORTATION reserves the right to change this Terms of Use Policy and to make changes to any of the products or programs described in the Site at any time without notice. Any revisions are binding on you; and, therefore, you should periodically visit this page when you use the Site to review the current Terms of Use Policy that binds you. BEST TRANSPORTATION may, from time to time, enter into agreements with third parties to provide our customers with the opportunity to obtain special services and information offered by the third parties. You will not be in violation of this Terms of Use Policy when acting in accordance with the terms of use policies of any such programs.

By using this site, you represent and warrant that you are 18 years of age or older and possess the legal ability to agree to terms of this Terms of Use Policy. You also agree to indemnify, defend, and hold harmlessBEST TRANSPORTATION and its affiliates from and against any and all claims, demands, proceedings, suits, and actions arising from your use of this Site.

This web site may contain inaccuracies and/or typographical errors, BEST TRANSPORTATION, may change or improve the content of this Site at any time and without notice. BEST TRANSPORTATION makes no warranties as to the completeness or accuracy of the content of this Site. The use of the Site is at your own risk. The content of the Site is "as is" and without warranty of any kind either express or implied, including without limitation any implied warranties of expectation of privacy, fitness for a particular purpose, merchantability, non-infringement, or title. In no event will BEST TRANSPORTATION, or its affiliates, be liable for any damages whether consequential, direct, incidental, indirect or otherwise arising from or connected with the use of the Site or any of its content.

When you provide us with information for your travel, you agree that the information will be accurate. We agree to use this information in a manner consistent with our privacy policy, which can be reviewed by clicking on "Privacy Policy" at the bottom of any page. While we take steps to safeguard and prevent the unauthorized access to your private information, we are not responsible for the acts of those who may gain unauthorized access to the information, and make not no warranty, express or implied that we will be able to prevent unauthorized access to your private information. In no event will BEST TRANSPORTATION, or its affiliates, be liable for any damages whether consequentially, directly, incidentally, or indirectly arising out of or any way connected with a third party's unauthorized access to your information.

Voted the Nations #1 Limousine Company!!

By LCT Magazine

Award Winning Company - We are excited about some of our awards and recognition.

  • BBB Torch Award – One of our most cherished awards, the Better Business Bureau TORCH Awards recognizes 9 St. Louis businesses each year for demonstrating superior customer service and business ethics.

  • LCT Magazine/ National Limousine Association Operator of the Year – Given to only 4 limousine operators yearly, this award is special to BEST Transportation because it is awarded by our industry peers.

  • The Knot “BEST of Weddings”, St. Louis BEST of the BEST Wedding Transportation, Wedding Wire top transportation and there are more.  We love our bridal community!

  • Make-A-Wish Star Award – Corporate giving is key to the success of BEST Transportation and we were honored to receive a Star Award for our contributions to such a great cause.

  • St. Louis Business Journal’s Fastest Growing Companies list – This recognition is important to BEST Transportation as it verifies that, even in a down economy, our hard work is paying off and continuing to allow or company to grow.

Providing timely, safe, and flawless transportation to our corporate partners has helped BEST Transportation grow into St. Louis’ largest chauffeured transportation company.

 
OUR MISSION
 
"Our Family of Companies commits to going the "Extra Mile" for our customers, team, independent operators & community.
 
We will exceed expectations in everything we do, It's how we do business!"